Program Overview

We understand any change in your living expenses can be challenging to manage. That’s why, beginning August 4, 2025, customers will be able to apply for assistance through our temporary PECO Customer Relief Fund (CRF). This will be a $10 million fund to provide eligible PECO customers relief in the form of credits to their heating and cooling bills, including electricity and natural gas.

• Qualifying customers will receive a grant of $750
• Previous grant recipients who received $500 will receive an additional $250, bringing all CRF customer grants to $750
• Grants will appear in qualifying customers’ bills as credits
• Qualifying customers who are Philadelphia residents may apply $100 to their PGW account balance and $650 to their PECO account balance

The PECO Customer Relief Fund is possible through a one-time charitable contribution by Exelon, PECO's parent company, to the United Way of Greater Philadelphia and Southern New Jersey and is designed to support limited to middle-income customers. We realize customers are bearing the brunt of increasing energy costs as demand rises while supply is limited. Although PECO and Exelon do not control energy supply costs, the company is committed to advocating for customers and working to find solutions with those who do control those costs.

Eligibility Criteria

The PECO Customer Relief Fund will be available to eligible limited to middle-income households located in the PECO service area. To qualify for the CRF program, applicants must meet the following conditions:

• Be a current PECO residential electric and/or natural gas customer
• Have a past-due balance of no more than $2,500 or, along with a customer co-payment, can bring the balance down to $2,500
• Not have received a grant from this program previously
• Have no theft-of-service charges on the PECO account in the past 12 months
• Have a household annual income between 151% and 300% of the Federal Poverty Level (FPL).

2025 Federal Poverty Level (FPL) Income Guidelines

Based on Monthly Household Income

To qualify for the PECO Customer Relief Fund, your household income must be within these ranges: 

Note: Customers with annual household incomes of 150% FPL and below may qualify for other financial assistance programs from PECO. Visit peco.com/help for further information.

• Applying for this program does not prevent disconnection of service if the amount of funds does not satisfy your outstanding balance. We encourage customers to continue to pay their PECO bill during the application process
• If your electricity has already been shut off, applying for this program does not guarantee reconnection
• Submitting an application does not guarantee that you will receive financial assistance
• Income documentation is required
• You must be receiving a separate PECO bill from your rent statement

How to Apply

• The program will be available from August 4, 2025, until available funds are exhausted.
• Applications will be online and will be processed in the order in which they are received. First come, first served.
• Response times may vary depending on the volume of submissions and the verification process. If approved, customers can expect the grant to be applied to their account in approximately one to two billing cycles from approval date.
• Visit this webpage starting August 4, 2025, for a link to the online application

PECO would like to thank the United Way of Greater Philadelphia & Southern New Jersey, along with the following community partners, for their invaluable support of the Customer Relief Fund program. Further information about the program and participating organizations is available on the United Way website. 

• ACLAMO
• Open Hearth, Inc.
• United Way of Bucks County
• Community Action Agency of Delaware County, Inc. (CAADC)
• Campaign for Working Families
• Cambodian Association of Greater Philadelphia (CAGP)
• Greater Philadelphia Community Alliance (GPCA)
• YWCA Tri-County Area

Committed to Assistance Year-Round

The Customer Relief Fund is a new and one-time program in addition to PECO’s existing efforts to make energy affordable and to help customers manage their bills. Customers can visit peco.com/help for more ways to manage their bill, use energy more efficiently, or access energy assistance. This includes:

• PECO’s self-service Assistance Finder, which provides simple and personalized recommendations
• Payment arrangements and due-date extensions. For extenuating circumstances needing payment arrangements beyond 12 months, please call PECO at 1-800-494-4000
• Budget billing information and online self-serve sign-up for customers who prefer a predictable monthly bill that spreads energy costs throughout the year

Partnership Grant Program

Education & Mentorship Pillar - Now Open

United Way of Greater Philadelphia and Southern New Jersey is now accepting applications for the Education & Mentorship pillar of our Partnership Grant Program.

This funding opportunity supports nonprofit organizations working to improve educational outcomes and provide meaningful mentorship opportunities for children and youth across our region.

Funding Overview

• Award Amount: $100,000
• Funding Type: General operating support
• Grant Term: Two years

Education & Mentorship Focus Areas

• Early learning and early childhood education
• Childcare initiatives
• Out-of-school-time and afterschool programs
• Literacy and academic enrichment
• Mentorship and youth development programs

Application Timeline

• RFP Open: December 23, 2025
• Application Deadline: February 28, 2026

About the Partnership Grant Program

The Partnership Grant Program is structured around four strategic pillars:

1. Education & Mentorship
2. Economic Mobility
3. Jobs, Opportunities, & Entrepreneurship
4. Benefits Access & Meeting Basic Needs

RFPs for the remaining pillars will be released on a staggered schedule throughout the fiscal year. In January, United Way will publish:

• The full schedule for upcoming pillar RFPs
• A series of informational webinars for organizations interested in the Education & Mentorship pillar

We encourage nonprofit partners to review the RFP and apply during the open application period.

To apply for a Partnership Grant Program grant, applicants must meet ALL of the following criteria:

• Tax exempt under IRS Section 501(c)3
• Located in one of the following PA or NJ counties: Chester, Delaware, Montgomery, Philadelphia, Atlantic, Burlington, Camden, Cape May, Cumberland
• Mission focused on alleviating poverty in the Greater Philadelphia and Southern New Jersey region
• Operate programs in and/or provide services to one or more of the following PA or NJ counties: Chester, Delaware, Montgomery, Philadelphia, Atlantic, Burlington, Camden, Cape May, Cumberland
• Offer programs, services, or activities that align with our Education & Mentorship pillar (early learning, childcare, out-of-school-time, literacy, mentoring)
• Offer services without regard to age, gender, race, sexual orientation, national origin, religion, or presence of a disability

The following types of organizations are NOT eligible to apply:

• Animal welfare organizations
• Colleges and universities, unless the majority of their students are experiencing or at risk of experiencing poverty
• Childcare centers, unless they also provide programming beyond childcare such as youth development and/or family support services
• Hospitals
• Libraries
• Government and quasi-government agencies
• K-12 schools, unless the school predominantly serves Opportunity Youth
• Organizations headquartered outside of the Greater Philadelphia and Southern New Jersey region (local chapters of national organizations can be considered if they raise more than half of their revenue locally)
• Organizations that regrant funding