PECO Customer Relief Fund 2026

PECO and United Way of Greater Philadelphia and Southern New Jersey are energizing our commitment to the communities we serve by launching additional temporary relief fund that provides support for those challenged with high energy costs.

Program Overview

We understand that any change in your living expenses can be challenging to manage. That’s why customers will be able to apply for assistance through our temporary PECO Customer Relief Fund, a fund administered by the United Way of Greater Philadelphia and Southern New Jersey that will provide eligible PECO customers one-time grants of $750.

The additional PECO Customer Relief Fund contribution is made possible through a charitable donation from Exelon, PECO's parent company, and is designed to support low-income and limited- to middle-income customers.

We recognize that customers are bearing the brunt of increasing energy costs as demand rises and supply is not there to meet it. While PECO and Exelon do not control energy supply costs, the company remains committed to advocating for customers and working on long-term solutions.

Eligibility Criteria

The PECO Customer Relief Fund is available for qualified residential customers in the PECO service area. To be eligible to participate in the fund, you must meet the following criteria: 

  • Be a current PECO residential electric and/or natural gas customer
  • Have a household annual income not exceeding 150% of the Federal Poverty Level (FPL)
  • Have a past-due balance of no more than $2,500 or, along with a customer co-payment, can bring the balance down to $2,500
  • Have no theft-of-service charges on the PECO account in the past 12 months

2026 Federal Poverty Level (FPL) Income Guidelines

To qualify for the PECO Customer Relief Fund, your household income must not exceed these amounts: 

 

 

Note: Customers with annual household incomes of 150% FPL and below may qualify for other financial assistance programs from PECO. Visit peco.com/help for further information.

  • Applying for this program does not prevent disconnection of service if the amount of funds does not satisfy your outstanding balance. We encourage customers to continue to pay their PECO bill during the application process
  • If your electricity has already been shut off, applying for this program does not guarantee reconnection
  • Submitting an application does not guarantee that you will receive financial assistance
  • Income documentation is required
  • You must be receiving a separate PECO bill from your rent statement

How to Apply

  • Applications will be online and will be processed in the order in which they are received. First come, first served.
  • Visit this webpage for a link to the online application

PECO would like to thank the United Way of Greater Philadelphia & Southern New Jersey, along with the following community partners, for their invaluable support of the Customer Relief Fund program. Further information about the program and participating organizations is available on the United Way website. 

  • ACLAMO
  • Open Hearth, Inc.
  • United Way of Bucks County
  • Community Action Agency of Delaware County, Inc. (CAADC)
  • Campaign for Working Families
  • Cambodian Association of Greater Philadelphia (CAGP)
  • Greater Philadelphia Community Alliance (GPCA)
  • YWCA Tri-County Area

Response times may vary depending on the volume of submissions and the verification process. If approved, customers can expect the grant to be applied to their account in approximately one to two billing cycles from approval date.

PECO Assistance Year-Round

Although the PECO Customer Relief Fund is a temporary program, it complements our existing year-round assistance programs that help alleviate costs and make energy costs easier to manage for customers. Customers can visit peco.com/help for more ways to manage their bill, use energy more efficiently, or access energy assistance. This includes:

We use Submittable to accept and review our submissions.
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